Customer Testimonials
Great service with friendly and knowledgeable staff.
Great service, Team was very friendly. Straightforward no pressure purchase. I’m Happy with purchase.
Efficient and clean The staff at the dealership is efficient with the work flow, knowledgeable about the product, friendly. The dealership is clean
Overall it was good. Just a few hiccups. 1. My available records did not show my tire purchase with last alignment, so it was advised even thought I had recently had one. 2. I had to return back to the dealership to reset my maintenance mileage reminder and put a new service sticker on my window. Minor issues ???????
Gustavo Torres went above and beyond to check everything that I asked and made sure all needs were met. Really appreciate his time in the work. He put forward and making this happen.
By far the easiest purchase at a dealership I’ve ever made. No pressure for add ons, fair deal on my trade. Look no further than this dealership you won’t regret it.
It was good and easy Went in and they helped me right away It was great
De tipo Make It, Good Good Job Thank You MX Cervice transmisión Cervice is a very good job
It was a wonderful experience I received a ride home by Uber in a timely manner as well as a ride back to the dealership Eathen took good care of my needs
Personal muy amable Lexi’s muy amable solamente que tardaron mucho para acer solamente el cambio de aceite
They were great was able to find an insurance for me that I think is affordable
Good and quick. One two three four five six seven eight nine ten eleven twelve
This experience was very different from others. I usually wait for service to complete; 2-3 hours, This time was 5 hours and no written recommendations or future repair needs attached to the bill. It was odd and I mentioned it to my son. My Prius is 2003, first edition, that I take care of. Days later an email from One Toyota states I was told but declined front suspension and steering linkage repair. Not true. I'm perplexed.
Great experience, no hassle and professional behavior by all the employees. They went above and beyond to help us.
Great sales team, better than downtown oakland.
We had a great experience buying the Crown Signia. Our sales representative was very helpful in answering all our questions and was very patient.
We are very pleased with our purchase experience. The sales person was very helpful and very patient.
Great experience! They were really nice and helped us find the car we need! Highly recommend them!
The service is excellent and the staff is great. The price on the service has gone up though. Perhaps the price increase can be offset with service specials👍.
Never had such terrible experience at a dealership as I’ve had with this one. Poor customer services, terrible communication from all staff .
I recently visited Toyota of Oakland and had a fantastic experience from start to finish, largely thanks to the outstanding service provided by my sales representative, Johnny.
If you've ever bought a car, you know how daunting and time-consuming the process can usually feel. Johnny completely changed that dynamic. Right from the beginning, he respect my time and kept things moving at an impressively fast pace without ever making me feel rushed or pressured.
What stood out the most was his expertise. I came in with a specific checklist, and Johnny was able to answer all of my questions ... Read More Google - Jun 20, 2026
Excellent service
Just got my dream vehicle! No hassle, msrp, complete customer satisfaction. Thank you Rudy & Carlos for the best thing to happen to me in a year💚💙
the experience was a thrill, Everything was explained in detail, thank you for the great experience
Quick service. I would have liked a quick vacuum of the interior.
Fernando made sure I was informed every step of the servicing on my vehicle. He was super honest and recommended me a great service plan for my next 5 services.
Everyone at this dealership is so friendly. I’ve been going to Hayward Toyota for over 20 years but one experience with One Toyota has changed everything for me.
We had seen this truck online and had a lengthy conversation/relationship with Jamir Seymore. We were financing this through our bank and set it up as a cash sale, Jamir was EXCELLENT to work with through all the questions and comms with our bank and made the process super efficient and easy.
Upon arriving at the Dealership (I had not been there yet) to purchase the truck, I was delighted to see the enthusiast aspect of the cars displayed in the showroom and the knowledge that Jamir displayed. Once again, I was in a hurry since I had to ... Read More DealerRater - Jun 19, 2026
Leo was amazing and the entire process was smooth because of him. Fantastic customer support. I am glad I chose One Toyota of Oakland. It was an easy purchase with minimal paperwork. Thank you.
No markup. Straightforward process!
Excellent Helpful and very professional and friendly And very gently as well And knowledge Love it
It’s a beautiful and the Sales person are very knowledgeable, it was very easy to buy a car from this company
I had a great experience working with the team here. From start to finish, everyone was friendly, professional, and, most importantly, transparent throughout the entire process.
Unlike some other dealerships I’ve visited, there were no surprises or pressure tactics. The pricing was clearly explained, my questions were answered honestly, and I never felt rushed into making a decision. The team took the time to walk me through all the details and made sure I understood every part of the deal before moving forward.
Compared to my experience at the downtown Oakland location, this dealership was significantly better in terms ... Read More Google - Jun 18, 2026
Worked with Johnny. Very professional, polite and friendly guy.👍👍
It was our first time purchasing a car, a gentleman by the name of Raj came up and assisted us. He continued to help us throughout the whole process. We felt so comfortable, and his explanations were thorough and understandable. He was dedicated and appreciate his help. We are so happy with the car, the service and what they offered. Thank you One Toyota of Oakland and Raj so much!!
i’m really sorry that I wasted so much time. Going to three other Toyota dealerships before going to Won Toyota of Oakland. Totally primetime availability, staff, knowledgeable, professional, prompt. Big things to Saelani. I love my new Toyota Prius plug-in hybrid
Tee was attentive. And helped me get the best deal, before prices go up. He was clearly busy when I approached him and he pivoted to help me. And directed all of his attention to me. He served the customer, it was refreshing.
I almost chose different dealership. Lack of oil chg stickers Svc advisor made all the needed difference!
Excellent service and attentive staff! Appreciate the coffee provided for free and the ability to work on my laptop at one of the desks.
I had an appointment for service at 1pm on Monday, June 15. When I arrived I was greeted immediately, and told exactly what to do. I needed a new tire and routine maintenance - oil change, fluid checks, etc. My lady told me how much my visit would cost. We agreed on the price. I waited in the very nice waiting area. I got a free Mocha. ?? And drank some cold water out of the H2O dispenser. My car was ready at about 4pm. I paid my bill. My car was brought to me, and I drove home, knowing that ... Read More DealerRater - Jun 17, 2026
Good experience.... the bay wait was crowded could have probably spaced a few customers time in.
Quick, friendly was advised of oil change promotion and even put my front license plate on
I like your service with Alejandro he did great helped thanks a lot to help me
She had no communication with me after my car was finished. In the past the advisor would always go over what was done and results from the inspection. I just received a text telling me to go to the cashier after I saw my car outside and I texted and asked if my car was finished.
Quick, Friendly, and Complete. Thanks Toyota.
Brought my RAV4 in for the first time for routine maintenance. Service was pretty quick and surprisingly affordable. I’ll be back.
I dropped off my 2005 Avalon to diagnose a check engine light. My service advisor was Evelyn Monjaras, along with a trainee named Alex. Initially I thought $263.00 was a lot to pay for this service, but the level of detail provided by the mechanic made it much easier for me to decide whether it was worth investing in my older vehicle or trading it in. Evelyn and Alex were very courteous and helpful in arranging transportation for me while my car was being looked at. I consider this a highly professional service department that provides a lot of value. Special thanks ... Read More DealerRater - Jun 16, 2026
Would have given it 5 stars however; Take your checkbook unless you want to pay a fee, which is a percentage of your bill, for using your credit card. It can add up to quite a bit when your bill is in the thousands.!!!😡 Other than that, disappointment, service was very good, which is why we always go back to Oakland Toyota! I won't forget my checkbook next time!!!
This is one of the best dealerships I have experienced across all the different vehicles I have owned. Their service department is well organized and overall very well run. I recommend them for any work on your vehicle!
Good service
It was a great experience from the minute I bought the car. It only took 45 minutes to buy the car start to Finnish, best experience at a dealership I have ever had. The 1st service I received was Saturday and it was equally as satisfying as my car buying experience. I will recommend this dealership to all my friends. Great experience.
Toyota ONE was awesome and very easy to work with. Temka took care of use from beginning til the end and was wonderful to work with. This is our second purchase from Toyota ONE and would look forward to working with them again in the future.
They addressed my concerns. I had to ask them to show me the old spark plugs.
Had a great experience with tikki the purchased was fast and he was very nice.
Great service!
Requested a alignment cause my steering wheel is a little off center to the left, after it was done its now off center to the right. There was no paper work for the alignment until i asked for one.
When someone was bringing my vehicle out he hit the cameras that was mounted on the poles. It damaged my rear right hub cap. I told the guy its ok, its just a hub cap. But when I got home I noticed there a small dent on my sliding door near the rear wheel.
I'm also missing a cap on ... Read More DealerRater - Jun 14, 2026
(Translated by Google) Excellent 10 out of 10 (Original) Excelente 10 de 10
Clean people are very helpful More cars to choose from. Complimentary water. Snacks and coffee.
Given that 2 star is "fair", I would have to unfortunately rate my experience as 1 star.
For context, I have been going to One Toyota for the routine services a handful of times now. And although they are always delayed and slow, my latest experience is unacceptable.
I dropped off my vehicle at 8:30 in the morning via appointment. It was for oil change and the Airbag recall. Initially they provided me a 1pm estimated time of completion, 1pm comes, they tell me they need more time, so 4pm is the eta. 4pm comes, and now they are rushing to ... Read More DealerRater - Jun 13, 2026
Helpful service. Thank you One Toyota.
(Translated by Google) I was very satisfied with the service, especially Ms. Zhong's service was the best. (Original) 服务非常满意，特别是钟女士服务最佳
Great, no frills, experience. Everything you need and want nothing extra. Painless process.
With no drama they worked w my sales rep and quickly buffed out a scuff in plastic interior of my brand new car. Saved a trip back, claim, or my being unhappy following purchase of new car.
This dealership has been my go to for all my Toyota car needs for the last 10+ years. Great service overall
One Toyota in Oakland has always been my number one dealership. Staff are always friendly and helpful. The place is always clean, and there is always drinks and snack for the customers. They love happy customers. Jesus Mujica is a great salesman and a great person. He made sure that I was comfortable and happy with my new purchase and helped me a lot. Thank you!
My purchasing experience was painless and pleasant . Sales and finance manager Leo was friendly, helpful and product knowledgeable to answer all questions competently. No hassle fair pricing was refreshing and the deal was accomplished very quickly. Overall great experience …. and I drove off in the exact car I wanted:)!
Great and welcoming environment. Clear and precise pricing of the cars. Knowledgeable staff, and timely completion of transaction.
Professional, clean, friendly, running smoothly
Good job but I had engine filter the technician it doesn’t replace because of that I am sorry about that
Thank you Danny and team, everything was super smooth, your help and support was great! I had reached out to the sales team for a specific color Tacoma with certain features. They helped to source the car and were very commutative and friendly during the whole process. If/When I am looking to get a new Toyota I will definitely go back to One Toyota of Oakland!
Clear communications during shopping process. Found me a difficult to find model/trim and worked w me to secure the car by competing the transaction by phone.
Rudy was great to work with, helped accomodate my schedule and got a great car at a great price!
Busy, good service.
This is the second time that your dealership has flat out lied to me and tried to sell me on expensive fixes that were not required. When I got a second opinion on the ABS warning light, it turned out to be completely different. I suspect, because the actual problem was loose and ungrounded wiring, that the wires had become loose when you did the head gasket work just a month or so earlier. I had to bring the truck back right after that service, too, because it wasn't running properly after that engine work. There was another time, ... Read More DealerRater - Jun 10, 2026
Very easy to deal with the dealer, the price is very transparent selling, not selling overpriced dealer preinstalled options, and they gave me 3 options w/o or with extended warranty and insurance but they won’t bother or push me once I said no, they use e-sign which is the transaction can do it online and save the time for pick up the car, they even provide delivery car service too. Simple and easy to shop a new car, highly recommended!
The fact this is a minimum of 15 words is annoying but great service thanks
Very fast and friendly service. Yosef was great! He explained my options throughly and service didn't take too long.
It was nice It was nice and convenient and was fast It was nice and convenient and was fast and it was nice they send you a video of your car be checked
I only need one word to describe it: smooth. Everything went super smoothly. It was so easy to test drive a car and go through the process of purchasing it.